---
title: Community management software for the hospitality industry - Ugenie
description: Transform your hospitality business by focusing on developing a community alongside your day-to-day operations. Improve guest experience, and facilitate new relationships.
---
- [info@ugenie.io](mailto:info@ugenie.io)
- [Become a Partner](https://lp.ugenie.io/partners)
- [Contact](https://ugenie.io/contact)
- [Login](https://ugenie.io/login)
[](https://ugenie.io/)
[](https://ugenie.io/)
[](https://ugenie.io/)
- Product
- **Features**
- [Acquisition](https://ugenie.io/membership-acquisition)
- [Management](https://ugenie.io/membership-management-software)
- [Engagement](https://ugenie.io/membership-engagement-software)
- [Education](https://ugenie.io/member-learning-management-system)
- [Monetisation](https://ugenie.io/member-monetisation)
- Solution
- [Associations](https://ugenie.io/association-management-software)
- [Coaches](https://ugenie.io/coaching)
- [Coliving](https://ugenie.io/coliving)
- [Hospitality](https://ugenie.io/hospitality-software)
- [Non-profits](https://ugenie.io/non-profit-membership-software)
- [Professional Memberships](https://ugenie.io/corporate-membership-management)
- [Success](https://ugenie.io/success)
- [Resources](https://ugenie.io/blog)
[Book a Demo](https://meetings.hubspot.com/ugenie-mt/ugenie-product-demo)
[Book a Demo](https://meetings.hubspot.com/susan-kabani?uuid=4f72594f-67d6-46ac-90a4-88b974bb29a8)
[Book a Demo](https://meetings.hubspot.com/ugenie-mt/ugenie-product-demo)
More results
- Product
- **Features**
- [Acquisition](https://ugenie.io/membership-acquisition)
- [Management](https://ugenie.io/membership-management-software)
- [Engagement](https://ugenie.io/membership-engagement-software)
- [Education](https://ugenie.io/member-learning-management-system)
- [Monetisation](https://ugenie.io/member-monetisation)
- Solution
- [Associations](https://ugenie.io/association-management-software)
- [Coaches](https://ugenie.io/coaching)
- [Coliving](https://ugenie.io/coliving)
- [Hospitality](https://ugenie.io/hospitality-software)
- [Non-profits](https://ugenie.io/non-profit-membership-software)
- [Professional Memberships](https://ugenie.io/corporate-membership-management)
- [Success](https://ugenie.io/success)
- [Resources](https://ugenie.io/blog)
- [Login](https://ugenie.io/login)
[Book a Demo](https://meetings.hubspot.com/ugenie-mt/ugenie-product-demo)
Community software for hospitality
# Create an unforgettable customer experience
Turn your loyal guests and customers into active community members for your brand. Give them exclusive insight and offers, reward them for active participation and send targeted communications to your users.
[Book a Demo](https://meetings.hubspot.com/ugenie-mt/ugenie-product-demo)
**Join the *hundreds of*** ***communities*** **that have signed up to Ugenie**
Why Ugenie for hospitality?
## Give your clients a memorable membership experience
Hospitality businesses are better with community. Facilitate engagements between your team and customers with a dedicated app and web portal **so you can focus on what matters - making your members feel loved.**
#### Dedicated Community App
Give all of your customers one centralised place to communicate, share information and receive offers and discounts from your organisation.
#### Earn more from your customers
Use Ugenie's in-built marketplace and offer features to generate more revenue from your customers
#### Bring members together with events
Plan and run all of your events through Ugenie's event management dashboard.
#### Group or Segment Your Customers
Different types of customers, no problem with Ugenie, just tag and group members into relevant categories to send targeted communications.
#### Store useful documents and guides
Whether it's a local tourist guide or club handbook, you can upload them all to Ugenie and give access to your members.
#### Alert your members of upcoming events or deals
Using either email, direct messaging or push notifications you can alert all of your members about any new updates to your organisation.
[Alert your members of upcoming events or deals](https://www.hubspot.com/)
Want to see Ugenie in action?
Book a demo with one of our membership success experts.
[Book a Demo](https://www.hubspot.com/)
## Powerful, all-in-one and yours
Packed full of features that will save you time and money - leaving you to focus on the things that matter
Custom Branding
White-Label App & Web
Social Integrations
coming soon
Landing Pages
coming soon
1,000's of Integrations
coming soon
Member Directory
Targeted Marketing
Community Moderation
Advanced Analytics
Push Notifications
User Segmentation
Community Feed
Resource Library
Polls & Surveys
coming soon
RSS News Feed
Create Online Courses
coming soon
Livestreaming
coming soon
Targeted Marketing
Paid Subscriptions
Community Marketplace
Offers & Discounts
Open & Closed Groups
### Every community comes with dedicated support
We're here to help you make the most of the Ugenie platform. Our community success experts will be on hand to guide you through best practices, strategies and more.
[Ask about Available Support](https://www.hubspot.com/)
[](https://ugenie.io/contact)
## Community success stories
#### Extraordinary PM
Coaching / Training
[Extraordinary PM](https://ugenie.io/extraordinary-pm)
#### Midlife Resilience Club
Coaching / Training
[Midlife Resilience Club](https://ugenie.io/success/midlife-resilience-club)
> "Ugenie has simplified and reduced the work in running training programmes and making the content available for our course participants - they only need to go to one place."
.webp?width=272&height=260&name=31st%20August%202021%20-%20CS_%20Extraordinary%20PM%20(Marion%20Thomas).webp)
##### Marion Thomas
Founder of Extraordinary PM
> "Ugenie lets us share meaningful, relevant and curated content with all our employees. It means that staff can check in to the App whenever they have free time. It is radically reducing the emails that we have to send out so our staff can concentrate on business/client-related emails (and not face extra emails with work-related training content etc)."
.jpg?width=231&height=300&name=andy-231x300%20(1).jpg)
##### Andy Taylor
Founder of Companies For Net Zero
> “As a coach, I was searching for a platform that would allow me to organise my coaching content and create a community where my clients could connect in a safe place away from social media. Ugenie was able to meet all of my needs.”
##### Adelle Martin
Executive Midlife Coach
## Make community your competitive advantage
You’ve got an established membership community, we’ve got the tech. Book a demo with one of our community experts and let’s take your community to the next-level.
[Book a Demo](https://meetings.hubspot.com/ugenie-mt/ugenie-product-demo)
[](https://ugenie.io)
#### Hassle-free community management
Use Cases
- [Associations & chambers](https://ugenie.io/association-management-software)
- [Co-living](https://ugenie.io/coliving)
- [Hospitality](https://ugenie.io/hospitality-software)
- [Coaching & Training](https://ugenie.io/coaching)
- [Non-profits & Charities](https://ugenie.io/non-profit-membership-software)
Features
- [Acquisition](https://ugenie.io/membership-acquisition)
- [Management](https://ugenie.io/membership-management-software)
- [Engagement](https://ugenie.io/membership-engagement-software)
- [Education](https://ugenie.io/member-learning-management-system)
- [Monetisation](https://ugenie.io/member-monetisation)
Company
- [In the press](https://ugenie.io/in-the-press)
- [Privacy Policy](https://ugenie.io/privacy-policy)
- [Become a Partner](https://lp.ugenie.io/partners)
Copyright © 2025 Ugenie Ltd
