Community software for hospitality

Create an unforgettable customer experience

Turn your loyal guests and customers into active community members for your brand. Give them exclusive insight and offers, reward them for active participation and send targeted communications to your users.

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Join the hundreds of communities that have signed up to Ugenie
Why Ugenie for hospitality?

Give your clients a memorable membership experience

Hospitality businesses are better with community. Facilitate engagements between your team and customers with a dedicated app and web portal so you can focus on what matters - making your members feel loved.

Dedicated Community App

Give all of your customers one centralised place to communicate, share information and receive offers and discounts from your organisation.

Earn more from your customers

Use Ugenie's in-built marketplace and offer features to generate more revenue from your customers

Bring members together with events

Plan and run all of your events through Ugenie's event management dashboard.

Group or Segment Your Customers

Different types of customers, no problem with Ugenie, just tag and group members into relevant categories to send targeted communications.

Store useful documents and guides

Whether it's a local tourist guide or club handbook, you can upload them all to Ugenie and give access to your members.

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Want to see Ugenie in action?
Book a demo with one of our membership success experts.
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Powerful, all-in-one and yours

Packed full of features that will save you time and money - leaving you to focus on the things that matter

Custom Branding
White-Label App & Web
Social Integrations
  coming soon  
Landing Pages
  coming soon  
1,000's of Integrations
  coming soon  
Member Directory
Targeted Marketing
Community Moderation
Advanced Analytics
Push Notifications
User Segmentation
Community Feed
Resource Library
Polls & Surveys
  coming soon  
RSS News Feed
Create Online Courses
  coming soon  
  coming soon  
Targeted Marketing
Paid Subscriptions
Community Marketplace
Offers & Discounts
Open & Closed Groups

Every community comes with dedicated support

We're here to help you make the most of the Ugenie platform. Our community success experts will be on hand to guide you through best practices, strategies and more. 

Community success stories

"Ugenie has simplified and reduced the work in running training programmes and making the content available for our course participants - they only need to go to one place."
Marion Thomas, Founder of Extraordinary PM
Marion Thomas

Founder of Extraordinary PM

"Ugenie lets us share meaningful, relevant and curated content with all our employees. It means that staff can check in to the App whenever they have free time. It is radically reducing the emails that we have to send out so our staff can concentrate on business/client-related emails (and not face extra emails with work-related training content etc)."
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Andy Taylor

Founder of Companies For Net Zero

“As a coach, I was searching for a platform that would allow me to organise my coaching content and create a community where my clients could connect in a safe place away from social media. Ugenie was able to meet all of my needs.”
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Adelle Martin

Executive Midlife Coach

Make community your competitive advantage

You’ve got an established membership community, we’ve got the tech. Book a demo with one of our community experts and let’s take your community to the next-level.

Book a Demo